For deliveries we use express post with signature on delivery and online tracking.
We deliver with the shipping company that can assure the fastest and most secure shipping service on the moment of your order. If no one is home for delivery, local postal guidelines apply.
While all orders are shipped within 48 hours, we can’t directly control the delivery times beyond our end. As a general rule, assume that delivery will take 1 - 3 business days for US, 7-10 business days for Canada, 2-5 business days for Europe and 5-15 business days for Australia.
For deliveries outside these areas delivery can take up to 30 business days. If you live in the middle of nowhere, please allow some extra time.
Please note that orders shipped to international regions may be charged taxes and duties by your own country and are your responsibility.
Example rates to ship one magic wallet can be found in the table below:
|Destination||Express with tracking|
Rest of Europe
Where there is an issue with delivery or the condition of goods delivered, please notify us of any such issues as soon as you become aware. We will not be made liable for non-delivery or damaged items if we are notified later than 30 days from the confirmation of dispatch.
Once we learn an order has not arrived by the due date, we will lodge inquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
You agree that when the shipping company is satisfied that the order has been delivered, delivery of the order has taken place within the terms of the agreement between you and us.
If the shipping company will obtain a signature on receipt; we recommend that you enter a delivery address where someone will be during the hours of 9am and 5 pm on the delivery day - a work address is preferred to ensure you receive your parcel efficiently or other suitable daytime address where someone is available to accept your order. If no-one is available to receive your order, a card will be left indicating your parcel is available for collection at a pick-up location.
If the incorrect delivery address is supplied, they will be returned to the supplier and we will contact you to arrange re-delivery. In these instances a postage and handling fee for re-delivery will apply.
If you select the "Authority to leave" option, you agree that when the shipping company is satisfied that the order has been delivered, delivery of the order has taken place within the terms of the agreement between you and us. In these instances we will not be held liable for any loss or damages resulting from the delivery.